Mediation Training

DRC’s 30-Hour Basic Civil Mediation and Communication Skills Training

Rule 114 Certified Training

DRC’s Rule 114 Certified training introduces participants to the process of mediation and the skills of the mediator. Participants will learn the practical applications of conflict resolution theory through a hands-on, experiential approach. The training employs extensive skill practice and role-plays, and all participants receive direct feedback to enhance their skills. Community members, attorneys, social workers, city administrators, educators, human resource professionals, and others interested in gaining practical skills in mediation and conflict resolution should attend. Those who successfully complete the training and are accepted for placement on DRC’s volunteer panel will benefit from hands-on experience.

30 Hour Basic Mediation Training: please standby for 2019 dates

Meets Rule 114 requirements for the Supreme Court Mediation Roster
CLE Credits to be applied for

To be updated about the next 30 Hour training, please submit your name and contact details to or call 651-292-7791 with questions.

Volunteer Services

DRC recruits a diverse group of volunteer mediators who are trained in conflict resolution, communication, and the mediation process.  Currently, over 100 people – including attorneys and law students – volunteer with DRC.  In-service trainings are provided each year to assist mediators in receiving the continuing education they need to maintain their status as qualified neutrals under Rule 114 of the MN General Rules of Practice for the District Courts.  Volunteer-recognition events and get-togethers held throughout the year assist in building relationships within the organization.  DRC has developed a reputation in the mediation community for high-quality training and continuing education programs.

Training and Education for Individuals and Organizations

DRC staff and volunteers provide training, educational sessions and presentations to groups and individuals to assist them in handling conflicts.  Education about conflict encourages people to consider the full range of options when confronted with difficult situations.  DRC also provides workshops and educational presentations on conflict-resolution, communication skills and mediation to community groups and organizations.  Schools, employers, community councils, block clubs, youth centers and organizations like the St. Paul Public Housing Agency regularly schedule workshops and presentations from DRC.  These trainings build the capacity within neighborhoods, families and others to peacefully address future conflicts.

DRC co-trains with other not-for-profit conflict-resolution organizations, including Community Mediation and Restorative Services in New Hope, Mediation and Restorative Services in Blaine, and Conflict Resolution Center in Minneapolis.  Trainings are evaluated on both the content and the delivery of the training, and consistently receive high marks.

Community Dispute Resolution Program Training

DRC volunteers are community members of the geographic area that DRC serves.  Community members are encouraged to apply to become volunteer mediators, as long as they have the desire to help others in their community resolve conflict and have taken or are willing to take 30-hour general mediation skills training, 20-hour family bridge training, or 40-hour family mediation skills training.

General Mediation Skills Training

30-hour general mediation skills training includes information about the basic mediation process, the causes of conflict, conflict resolution and mediation theory, and the difference between positional- and interest-based mediation.  30-hour training introduces techniques to get mediation participants listening and communicating effectively.  30-hour training also examines the ethical responsibilities of the mediator, such as standards of mediator conduct, and explores power balancing, and culture and gender issues.  Many organizations provide 30-hour general mediation skills training (sometimes called civil mediation training).  However, community dispute resolution volunteers are encouraged to take a 30-hour general mediation skills training offered by a community dispute resolution program because the training will offer information specific to community mediation and community mediation volunteers.  Community dispute resolution programs such as DRC are bound by exclusions in Minnesota Statute 494.03, and community mediators need to know about the specifics of this statute.   For more information about 30-hour general mediation skills training or for assistance finding a 30-hour training course please contact DRC staff.

Family Mediation Skills Training

40-hour family mediation skills training includes information about the basic mediation process, the causes of family conflict, examines psychological issues related to separation and divorce, explores the needs and interests of children in divorce, and includes information about family law including custody and visitation, support, asset distribution and evaluation, and taxation as it relates to divorce.  40-hour family mediation also includes information about power imbalance, domestic abuse and mediator ethics and standards of conduct.

DRC volunteers mediate both civil and post-decree family disputes.  Post-decree family disputes are family disputes that have been settled by a court decree, but conflict arises as a result of the enforcement or follow-through with the decree.  DRC family mediators also mediate family disputes that arise out of circumstances other than divorce or parenting time, such as disputes arising as a result of family dynamics, a breakdown in family communication or disputes resulting from a death in the family and more.